Respecterre guarantees that what you buy will fit you

If you buy a garment that does not fit you, please send it back here. We will send the right size in addition to refund the cost of shipping.

Size Guarantee: 
We know it is always risky to buy an online garment when he has not been tried.
It's why Respecterre offers a Size Guarantee.
1. The garment does not fit, you would need a larger or smaller size.
2. Write to or call 888-544-2292 to let us know
     the item you wish to return. We will then give a return code to use at Canada Post 
to cover the cost of return. Important: if you return the package without notifying 
us and without return code, we will not refund the costs you have disbursed.
3. Fill the grid at the bottom of this sheet and include it in the return package. 
Reuse the packaging in which you received your order. Return address :
    Respecterre, 689 8e Rang, Ham-Nord, Quebec, G0P 1A0
4. Present yourself to the nearest post office and say that you have a return code.
      Important: You must have the original packaging, the original barcode, the invoice 
number and the return code (that we gave you when you contacted us).
5. Upon receipt of your package, we will send the desired size for free.

Final sale for discounted items:
1. All items at 50% discount or more are final sale.
2. Size of Guarantee doesn't apply.
3. Thank you for your understanding.

Return conditions:

1. Do not wash the garment.
2. Do not wear clothing other than to try it.
3. Leave the label on the garment.
4. Contact us within 10 days after the reception of the merchandise.
5. Try the new underwear over your own underwear and sign the Hygiene 
guarantee coupon.
6. Important: To make a return, keep the original packaging, original barcode 
and invoice number. You must present it to the Post Office when sending back.